“To say that working with Monument Group has been an absolute pleasure, both professionally and personally, would be an understatement. As the Assistant to a family who purchased a home in Hyde Park, I had the opportunity to collaborate closely with them throughout the entire renovation process. Upon our first meeting with Monument, we immediately realized that their dedication, expertise, and meticulous attention to detail quickly proved invaluable. It was clear that they not only understood the family’s vision but were fully committed to making it a reality. Their exceptional work led the family to entrust them as the General Contractor to complete the renovation, and I couldn’t be more grateful that they did.

 

One of the most impressive aspects of working with Monument was their constant drive for excellence and willingness to go above and beyond at every stage of the project. They worked hand in hand with the designers, Oxford Design Studio, to ensure every detail was meticulously planned out and executed to the homeowners' requests. No matter the time or circumstance, they were always there to answer questions, address concerns, and provide solutions—often before we even knew we needed them. They demonstrated exceptional organization, providing comprehensive weekly updates and proactively keeping us informed before we ever needed to ask. Their constant communication made the entire process seamless, ensuring that both the family and I always felt confident in the progress being made.

 

When it became clear how important it was for the family to spend Christmas in their new home, Monument did everything in their power to make it happen, even after Tampa was hit with back-to-back storms that threatened to push the move-in date back weeks. Despite the unexpected setbacks and devastating circumstances, they worked late nights, weekends, and even through the holidays to ensure the home was still move-in ready on the original date promised. Their determination, adaptability, and commitment to the family’s needs were nothing short of extraordinary. Thanks to their tireless efforts, the family was able to celebrate a truly special holiday in the space they had long envisioned.

 

Beyond their professionalism, working with Monument was truly enjoyable. Anyone who has been through a renovation knows that the process comes with inevitable ups and downs. However, having Monument as our guide made all the difference. They brought a positive energy to every interaction, making what could have been a stressful process feel seamless and even fun at times. Their approachable and friendly nature made it easy to communicate, and they always took the time to listen, collaborate, and problem-solve with patience and creativity. It was clear that they genuinely cared—not just about the project itself, but even more so about the people involved. Their presence on-site was always welcomed, and their sense of humor, reliability, and commitment made them feel more like trusted partners than contractors. The family and I are beyond grateful for their efforts, and we look forward to the opportunity to work with them again in the (near!) future.”